French Toast Schoolbox is committed to delivering outstanding customer care. It is our goal to make every call and every online experience as convenient as possible.

 

From the moment you visit one of our web stores too when the finishing touches are placed on your order, we are determined to be a service to you and your family. Thank you for being a French Toast Schoolbox customer. We look forward to assisting you.

 

Returns and Exchanges

 

We are proud of our French Toast Schoolbox products and want you to be perfectly satisfied with your purchase. If you are not satisfied for any reason, please call us at 1-800-636-3104.

 

Sorry, we cannot accept returns on any embroidered or screen printed items, special order items or on items damaged through normal wear and tear. If your merchandise is damaged or defective upon arrival, please notify us within twenty-four (24) hours so that we may replace the damaged merchandise. Returns must be submitted within forty-five (45) days of purchase.

 

You can return and exchange eligible merchandise through the mail for a refund or replacement. To send by mail, give us a call at 800-636-3104 and complete a Return Form, which can be found here.

 

Simply indicate the reason for return and the action to be taken, such as exchange or refund. Place the Return Form in the box with your merchandise.

 

Send the package to:
French Toast Schoolbox

Returns Department

229 Hollie Drive

Martinsville, VA 24112

 

You may use the shipping carrier most convenient for you.

 

If you have any questions please call 800-636-3104 Monday through Friday from 9:00 am to 5:00 pm Eastern Standard Time.